Hellofresh Explainer Guide – HelloFresh is the most popular food box in the Netherlands, but the app could be a little clearer. In this guide, we’ll explain everything from choosing meals to canceling your subscription.
The food box has taken the Netherlands by storm. With this subscription, a box of ingredients and recipes is regularly delivered to your home. Convenient because this way you don’t have to think about what you’re going to cook, and you don’t have to go shopping to put a fresh dish on the table.
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Examples of these food boxes are Dinnery, Marley Spoon, De Familebox and of course HelloFresh. The latter is the most popular, but the app could be better. That’s why in this guide we explain how to get the most out of the app, as well as how to cancel your subscription, for example. HelloFresh won’t make it easy for you.
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Once you’ve created an account and chosen how many meals you want to receive, how many people you’re eating with, and what type of food you want, you can dive into the app.
The most important part of the application is “my menu”. Here you determine which dishes you will receive based on delivery time. You need to choose what you want to eat a little less than a week in advance, otherwise you’ll just end up with the first options in the box. Luckily, you can plan your trip several weeks in advance.
Click on the delivery day for which you want to change the box. You will then be presented with a list of dishes. First, tap the minus sign of entrees to remove them. Then scroll through the list and select the meals you want to put in the box. Additional food can be ordered. Then you simply press the plus sign to select more dishes.
If you scroll further, you will also find a variety of other food products that you can buy from HelloFresh.
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In the box you get cardboard recipe cards containing everything you want to know, but you can also cook using the app. When you tap a recipe on the My Menu screen, you see exactly what you need and what you need to do. This is explained step by step. It’s convenient that you can turn on several already installed kitchen timers. You do this using the alarm icon.
Canceling boxes without canceling your subscription is quite simple. But you need to be careful. You will find a Manage Box button for individual weeks. If you click on this, you will have the option to pause the box or select a different delivery time.
If you click “Pause this week” you will be asked why you are doing this. Then you can simply specify that you only need the box once in a while, and that’s fine. Click “Submit” and the window will be paused. It’s wise to do this in advance because if you forget, there might suddenly be a box in front of the door and you already have other plans.
HelloFresh would like to have more customers and is enlisting your help. This is what the HelloFresh Share tab is for. The idea is that you get a discount on your own box when you refer customers. So you are essentially promoting the company and getting paid for it. If you don’t mind it, this is a good way to get a discount. This is only possible if instead of a free box you give your friends a discount.
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The app can stop your boxes, but HelloFresh doesn’t make it easy for you. To do this, go to your profile and click the “Edit” button. There you select the active block that you want to stop.
At the bottom, select Stop Delivery. The app then tries to tempt you with benefits or adjustments, but this time you click the unobtrusive “Cancel Anyway” button at the bottom.
Then you indicate why you want to cancel and something strange happens. You have two buttons: “I don’t want to cancel” and “Cancel”. With both buttons it feels like you don’t want to cancel anyway. In any case, you will have to click the “Cancel” button. Then your mailbox will indeed be cancelled. An already ordered box for which it is too late to customize will still be delivered and charged.
You can often find discount codes for HelloFresh. Usually for new clients, but sometimes for existing clients. For example, ING Rentewinkel has discount codes.
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You can also order a box of food for one person, but since these ingredients are often difficult to split in half, you usually get the same amount as a box for two. Do you dare to gamble? Then you can save on costs by ordering a box for one person while you eat together.
Do you eat vegan food? Then you can go to HelloFresh, but the choice is limited. So check out these apps full of vegetarian meal inspiration. The offers that appear on this site are from companies that receive compensation. This compensation may affect how and where products appear on this site (including, for example, the order in which they appear). does not include all companies or all offers available on the market.
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It’s a meal kit delivery service that’s all over social media and advertised heavily online, and it’s likely at least one friend or family member has told you about it. Today I’m sharing my experience with HelloFresh.
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I was able to try out a box of HelloFresh meal kits and now I’m here to help you decide if this meal kit company is right for you. In this review, I’ll share my thoughts on the food I ate, how HelloFresh compares to other meal kit companies, and whether the service is worth it.
HelloFresh offers over 30 different meals to choose from to suit a variety of diets and preferences. The recipes are easy to make with simple step-by-step instructions that anyone can follow, and the ingredients provided are always fresh.
HelloFresh modestly calls itself both “America’s #1 Meal Kit” and “America’s Most Popular Meal Kit.” At least one of these statements is objectively true. According to Statista, as of 2021, HelloFresh has 3.5 million active subscribers in the US, compared to the second largest meal kit company Blue Apron, which had just 336,000. You don’t even have to do the math to see , it is not so. not even close.
HelloFresh is headquartered in New York City but delivers to every US state except Hawaii and Alaska. This food delivery service works with over 1,500 ingredient suppliers and uses a short supply chain to keep food fresh and create as little waste as possible. And when they overshop, they donate excess food to charities and food banks.
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Want to know about HelloFresh’s climate impact? Back in 2020, the meal kit company committed to being 100% carbon offset. They use renewable energy to prepare their meal kits and have successfully reduced their carbon emissions in 2021 by the equivalent of producing approximately 7,000 cars.
HelloFresh is a subscription-based meal kit service that requires you to register for an account to order. Once you set up your account, you’ll choose your meal plan type, select your meals, and receive your box.
To create a HelloFresh account, the first step is to personalize your plan. When you sign up for HelloFresh for the first time, you select one or more meal plans that will be used to recommend future meal kits to you. The meal plans are as follows:
Next, you can adjust the size of your plan. You can choose between two or four serving meals and two to six recipes per week.
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You can change your meal plan, delivery frequency, or number of meals per box at any time.
While there is technically a “no obligation” requirement, you are locked into a subscription when you sign up. This means you’ll have to remember to cancel or change your plan after the first box is delivered unless you want it to automatically renew for the next week. Additionally, you can skip a week or pause your subscription. More on this later.
Once you’ve personalized your plan, you’ll provide an email address to create an account, then select a day of the week to receive your first box and all subsequent boxes. Then you will reach…
HelloFresh will recommend meals to you each week based on your food preferences, but you can replace any meal set with another from the menu using the plus and minus buttons.
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There are over 30 weekly meal kits to choose from. This number includes options for replacing one item with another.